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- Remember -
1. Power off your Cable Modem
2. Wait 1 full minute
3. Power on your Cable Modem
4. Wait 1 full minute
5. Powercycle* Firewall/Router
6. Reboot Computer
* Powercycle means to turn power off, then back on.
High Speed Cable Internet Support
Use the links below for support on your Cable Internet Service and many different cable modem models. Many connection issues can be resolved by following the steps in the box to the left.
View list of Click! approved modems
Cable Modem Self-Installation Instructions
Schedule DOCSIS 3.0 modem upgrade
Cable Modem Documentation / Drivers
Arris CM820A Touchstone DOCSIS 3.0 Cable Modem
Quick Install Guide
User Guide
ZyXEL Prestige 900 Series (P971M) Cable Modem
Install Guide
User Guide
USB Driver for Windows XP, and Windows 2000
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